January 31, 2010 – 9:29 am
You could say that it all started with a math problem. That problem brought on the challenge of more complex math problems. Humans were performing these complex math problems using various methods. Then came the abacus: a simple instrument designed to aid in performing mathematical calculations. One might say that this is where computer training began: the first teacher training the first student on the operation of the abacus.
Centuries later, even after other devices had been created to aid in mathematical computations, the original ‘computer’ – the abacus – remained. Through the aid of electronics came the first computer. This first computer could fill a room. In fact, there are many from that era in use to this day: they still fill a room. The purpose of the first computer was to complete complex mathematical operations in little or no time.
The earliest computers could only be used and understood by a small number of scientists and mathematicians. Then they became more prevalent making their way into universities and other higher learning institutions. At the universities and other higher learning institutions sat students undergoing their first computer training classes. Students anxiously stood in line after line to sign up for computer…
January 30, 2010 – 2:05 pm
Many chain businesses have sites that are not contiguously located. Many sites are separated by tens of miles. How can managerial staff adequately know what the staff at the remote locations is doing? The answer is to have a CCTV installation at each site. The CCTV system can transmit video over the Internet to the main office and provide the ability for the managerial staff to monitor all of the activities at the remote sites.
Multiple remote locations can be easily monitored through the utilization of a proper CCTV installation. The CCTV installation can place cameras throughout the stores and the images can be acquired through the utilization of the Internet. These images are viewed in real time and can provide the answers to many questions.
One of the major factors of the profitability of a store is the employees and their interactions with customers. Through the utilization of remote CCTV monitoring this interaction can be viewed and recorded. Employees who do not interact with customers in a friendly and courteous manner can be provided remedial training to increase customer satisfaction. The utilization of a field supervisor to monitor the employee is ineffective since the employee knows that the field manager is…
